Thursday, November 05, 2009

Thursday Cheers and Jeers

Back by popular demand, our weekly look at the stars and the duds in the world of customer service. I'll start:

Cheers
  • WestJet. They get you where you need to go, and treat you like your business actually matters to them. Imagine!
  • Tumblers. If it's not the best pizza in town, it's certainly in the top three.
  • Regina Dental Group (Pasqua south location). As pleasant an experience as going to the dentist can be.

Jeers

  • Level Corp (again). Gee, it only took an "F" rating from the Better Business Bureau to get their attention!
  • Tumblers. Love the pie, but $30 for a large pizza? That's kinda steep.
  • Sandman Hotel (downtown Vancouver). First they "misplaced" our reservation, then - despite advertising their fitness facility on their website - tell us it's a private gym, and it'll cost us an extra $8 a day to work out there. Oh, and the gym sucked.

Feel free to add your cheers and jeers to the list!

3 comments:

Anonymous said...

Gay.

Bev said...

Cheers:

I agree with you about WestJet. Although they were going through a rough online transition the end of October, they still got me where I was going -- painlessly and pleasantly.

I'd also like to offer a cheer for the Surrey International Writer's Conference, held the end of October every year. Great time, lots to learn, and a chance to schmooz with writers.

Book and Brier Shop -- I'd put a book on order, and it came in within a few days. Then I forgot to pick it up for over a month. They still had it waiting for me when I finally remembered.

No Jeers today. Guess I'm in a good mood. :)

Anonymous said...

Cheers:

Western Pizza NW Devonshire location. Along with Tumblers if it isn't the best it's in the top 3

Stats Cocktails and Dreams. Along with Tumblers and Western Pizza Devonshire location, if it isn't the best it's in the top 3. Actually it's at the top followed by Tumblers then WP when I think about it. All the food is good there.

Regina Messenger Gas Station (By the Casino on Dewdney). Gas is almost 10 cents cheaper/litre so figure that out.

Damara Day Spa (Located in the Delta Hotel). Great selection and ideal gift for your lady.

Coco Nail Lounge (2nd Floor Hill Avenue). Great selection and ideal gift for your lady.

Jeers:

Didn't have a bad experience so can't comment this week.

Devin